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21 pages
The Statistical Yearbook of Helsinki provides a varied, statistics-based description of Helsinki and its residents for 2020.
Finland is considered a highly digitalised country globally, as well as across Europe, due to its high connectivity, widespread e-government adoption, and powerful digital infrastructure. However, digital maturity depends on how useful and accessible these digital public services are for the entire population. This article aims to focus on the accessibility of digital services in Finland, especially within the Helsinki metropolitan region, to pinpoint major challenges encountered by various user groups.